Mission & Values

Vision and values: when everyone buys in, it makes for a formidable team.

As the country’s premier Third Party Administrator (TPA), our mission is to provide superior customer service to ensure that you as a client feel heard, appreciated, understood and valued. It’s a goal that is shared throughout the company and is foundational to the way we go about the daily business.

Our values and what they mean for you.
NAHGA Star
Service
<span>S</span>ervice
Teamwork
<span>T</span>eamwork
Attitude
<span>A</span>ttitude
Relationships
<span>R</span>elationships

Integrity

Integrity at NAHGA means providing dependable, honest and ethical service to our partners, claimants and our coworkers. Integrity is the cornerstone of our organization’s values.

Accountability

NAHGA takes responsibility for our words, our actions, and our results in all aspects of our business.

Positivity

Positivity is a core value which shapes our entire culture.  We are committed to an optimistic outlook; one of resilience and team spirit.  

Collaboration

NAHGA empowers each other to communicate, innovate, and partner together while recognizing one another's strengths and achieving our goals.

Compassion

Compassion is at the heart of all of our interactions.  Here at NAHGA we are kind and caring to everyone we encounter….our clients, co-workers, family and friends.